Telephone broadcasts
& lockdown alerts

Make announcements across your site

Reaching staff shouldn’t mean calling every classroom or office individually. A broadcast system lets you share live announcements, recorded messages and alert tones through compatible phones and speakers.

From everyday notices to urgent lockdown messages, ITHelpDirect helps you choose suitable equipment and configure a system around your building and existing procedures. Practical staff training helps your team understand how and when to use it.

Lockdown Alerts
Built Around Your Procedures

Switching to VoIP gives your organisation a smarter and more flexible way to communicate. Calls are made through your internet connection, reducing reliance on traditional telephone lines and outdated hardware. Staff can make and receive calls using desk phones, computers or mobile devices, whether they are working on-site, from home or across multiple locations.

VoIP also provides useful features such as call routing, auto-attendants, call queues, voicemail-to-email and optional call recording. Users and extensions can be added easily as your organisation grows, while continuity features help redirect calls if a site becomes unavailable. The result is a reliable phone system that is easier to manage and built around the way your team works.

lockdown alerts

From planning to staff training

From reviewing your site to showing staff how to use the controls, ITHelpDirect helps you put a broadcast and alert system in place that fits your building, your people and your procedures.

Plan your setup

We look at your building layout, existing phone system and where messages need to be heard. This helps us recommend compatible equipment and plan a setup that supports your everyday announcements and emergency procedures.

Install and test

Our engineers install and configure the chosen equipment, set up messages and alert tones, and test the system before handover. Installation is planned around your site’s access requirements to help minimise disruption.

Train your team

We show authorised staff how to make announcements, use recorded messages and activate agreed alerts. Clear, practical training helps your team understand the controls and use the system alongside your existing procedures.

Ready to improve communication across your site?

Tell us about your building, your current phone system and what you need to achieve. We’ll help you explore suitable options for everyday announcements and lockdown alerts, with installation and training built around your team.