LGfL is a not-for-profit charitable trust providing schools, academies and Multi-Academy Trusts across the UK with high-speed, uncontended fibre broadband, advanced cybersecurity, safeguarding solutions and educational resources.
Its education-focused services go beyond connectivity, offering technologies such as web filtering, monitoring, malware protection and backup solutions. Together, these services help schools protect sensitive information, keep children safe online and support their responsibilities under DfE and KCSIE guidance.
LGfL also provides curriculum-aligned learning resources and expert-led training to help teachers make better use of technology in the classroom. By combining the purchasing power of its school community, LGfL can deliver greater value while reinvesting revenue into its services and educational resources.
As an LGfL Digital Partner, ITHelpDirect helps schools understand, implement and get the most from the services available—combining LGfL’s education-focused technology with our experienced local IT support.
Safeguarding is central to every school technology solution we deliver. Through our partnership with LGfL, we help schools implement secure filtering and monitoring tools designed to block harmful content, identify online risks and support safer technology use for pupils and staff. These services help schools meet their responsibilities under DfE guidance and Keeping Children Safe in Education (KCSIE).
Our engineers configure and maintain secure networks, access controls and data-protection measures around each school’s requirements. We also provide ongoing management and updates as technology, cyber threats and education guidance continue to evolve—helping schools maintain a safe, secure and well-managed IT environment.
LGfL broadband subscriptions provide access to a wide range of software, cybersecurity tools and educational resources, helping schools gain more value from their technology investment. Available services can include Adobe Creative Cloud licences, Sophos security, Malwarebytes, Meraki device management and secure remote-access tools, depending on the school’s subscription and licence allocation.
Schools also benefit from SchoolProtect, LGfL’s independently accredited web-filtering service, designed to support DfE filtering standards and KCSIE safeguarding responsibilities. Curriculum-aligned learning resources and professional training are also available to support online safety, digital skills and effective classroom technology.
ITHelpDirect helps schools identify, deploy and manage the services available to them—reducing unnecessary licensing costs and helping them make full use of their LGfL subscription.
Malwarebytes
Firewall Management
DDoS Protection
Educational Resources and Training
Choosing ITHelpDirect means working with a team that understands the technology needs of schools. As an LGfL Digital Partner, we help you plan, configure and manage the services available—from secure connectivity and safeguarding tools to cloud services and network monitoring.
Our engineers provide clear advice, proactive management and responsive day-to-day support. By working as an extension of your team, we help keep your technology secure, reliable and easy to manage while enabling staff to make full use of their LGfL services.
Through our partnership with LGfL, ITHelpDirect helps schools access high-speed, symmetrical fibre broadband delivered over an uncontended national network. Designed for the demands of modern education, it provides consistent connectivity for cloud services, streamed lessons, online collaboration and secure data backups.
LGfL SuperCloud also includes encrypted network traffic, managed firewalls, DDoS protection, web filtering and multiple layers of cybersecurity. ITHelpDirect supports planning, installation, configuration and ongoing management—helping schools and Multi-Academy Trusts maintain reliable, scalable connectivity across single or multiple sites.
ITHelpDirect helps integrate LGfL services with your existing infrastructure, whether your school uses Microsoft 365, Google Workspace for Education or locally hosted systems. Our engineers configure connectivity, filtering, safeguarding and cloud services to work together securely, giving staff and pupils reliable access across the school.
We tailor each setup around your school’s systems and everyday workflows, including user accounts, access permissions, shared storage and MIS platforms such as SIMS or Arbor. By coordinating these services and providing ongoing technical support, we help reduce administration, improve reliability and create a more connected digital environment.
LGfL gives schools access to a wide range of digital learning tools and curriculum resources designed to support engaging, accessible teaching. Services such as BusyThings, j2e, Widgit and Switched on Science provide ready-to-use activities across literacy, numeracy, computing, science and other curriculum areas—helping teachers save preparation time and deliver more interactive lessons.
LGfL also provides creative and accessibility-focused resources that can support pupils with SEND and a variety of learning needs. ITHelpDirect helps schools set up, integrate and manage these tools, providing practical staff guidance so they can make confident use of the resources available.
Ready-to-use software supporting all subjects and key stages.
SEN and accessibility-focused technology for all learning needs.
Setup, integration and practical guidance for school staff.
As a trusted LGfL Digital Partner, ITHelpDirect provides full management, monitoring, and support for all your LGfL-connected systems. Our dedicated education IT specialists handle every aspect, from setup and configuration to proactive maintenance and troubleshooting, ensuring your school’s network remains secure, compliant, and fully operational at all times. We monitor performance, apply regular updates, and resolve issues quickly to minimise disruption to learning.
Our support extends beyond technical assistance; we work closely with school leadership and IT coordinators to ensure your systems continue to meet DfE, KCSIE, and LGfL requirements. Whether you need remote helpdesk support, on-site visits, or strategic IT planning, our team acts as an extension of your school providing clear communication, expert advice, and dependable service. With ITHelpDirect managing your LGfL environment, you can focus on education while we take care of the technology.
ITHelpDirect provides a complete LGfL onboarding service, coordinating each stage of the transition from planning through to testing. Our engineers configure network settings, IP ranges, filtering policies, DNS, safeguarding tools and device access around your existing environment—helping minimise disruption and prepare your systems for use.
We can also support user migrations and integration with Microsoft 365, Google Workspace for Education and supported MIS platforms. By handling the technical coordination, testing and staff guidance, we provide schools with a clear and carefully managed transition to LGfL.
If ITHelpDirect already provides your school’s managed IT support, LGfL onboarding and setup are included at no additional cost.
