device management
Devices Set Up For Your Team
Managing laptops and tablets individually can make everyday changes time-consuming. Device management helps you organise supported equipment centrally, apply consistent settings and make the right applications available to the people who need them.
ITHelpDirect helps schools and businesses configure and support Microsoft Intune, Jamf and Chromebook management through Google Admin. We review your devices and licences, plan enrolment and help manage applications, policies and ongoing changes around the way your organisation works.
- Device Enrolment And Configuration
- Application Deployment And Policy Settings
- Ongoing Administration And Technical Support
Manage Devices As Needs Change
New starters, shared equipment and changes in working routines can all affect how devices need to be configured. We help organise applications, update settings and device restrictions around your users, using the options available in your management platform.
Our team helps review device records, investigate enrolment problems and troubleshoot applications or policies that are not reaching the intended devices. We plan changes in manageable stages, with testing and practical guidance to help your staff handle everyday administration.
- Device Policies And Application Deployment
- Update Settings And Configuration Reviews
- Enrolment Troubleshooting And Staff Guidance
Support For Your Device Platforms
Different devices need different management tools. We help configure and support the platforms used across your school or business, with features matched to your equipment and licences.
Microsoft Intune
Manage Windows and other supported devices through Microsoft Intune. We help with enrolment, application deployment, device policies and update settings, alongside troubleshooting when apps or configurations are not reaching devices as expected.
Jamf For Apple Devices
Support your Macs and iPads with Jamf management tools suited to your organisation. We help with enrolment, application deployment, configuration profiles and everyday administration, using the features available for your devices, Jamf product and licences.
Chromebooks And Google Admin
Manage your Chromebooks through the Google Admin console. We help organise devices, configure user and device policies, deploy supported apps and extensions and review update settings, with controls matched to your account and ChromeOS management upgrades.
Meraki Systems Manager Support
For schools and businesses already using Meraki Systems Manager, we help review device settings, investigate enrolment and configuration issues and support everyday administration, subject to existing licence coverage.
Cisco has ended new licence sales, with support ending on 3 June 2029. We can help you review your longer-term requirements and plan the next steps, including assessing suitable alternatives and preparing for a move to another device management platform.
Ready To Simplify Device Management?
Tell us about your devices, the management tools you use and what you’d like to improve. We’ll help you review enrolment, applications and policies, with practical advice on configuration and ongoing support for your school or business.