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All Types of Schools we can support

Primary Schools
We provide complete IT support tailored to primary schools, ensuring reliable systems that enhance teaching and learning. From classroom technology setup and Wi-Fi networks to safeguarding solutions and device management, we make sure your technology works seamlessly so staff can focus on students not IT issues.

Secondary Schools
Our IT services for secondary schools are designed to support larger networks and complex infrastructure. We manage everything from server maintenance and cybersecurity to interactive learning tools and cloud systems. Our goal is to keep your school’s technology secure, scalable, and ready to meet curriculum and administrative demands.

Private Schools
Private schools trust ITHelpDirect for professional, discreet, and fully managed IT support. We provide premium solutions including high-performance networks, advanced security, and reliable communication systems tailored to your school’s unique environment. Our focus is on performance, reliability, and an exceptional user experience for staff, students, and parents.

DfE-compliant IT and Keeping Children Safe in Education

ITHelpDirect provides fully DfE-compliant IT systems built to align with the latest education technology and security frameworks. We ensure all infrastructure, software, and processes follow Department for Education (DfE) requirements, giving schools confidence that their technology environment meets regulatory and operational expectations.

Our systems are developed with a strong focus on safeguarding and data protection, meeting the Keeping Children Safe in Education (KCSIE) standards. This includes secure network configurations, robust access controls, encrypted communications, and proactive monitoring to protect both staff and students across all platforms.

By partnering with ITHelpDirect, schools gain a technology environment designed for safety, compliance, and reliability. We integrate safeguarding measures, filtering, and monitoring tools that support compliance while ensuring a smooth, productive learning experience for students and educators alike.

Buying Equipment for Education

At ITHelpDirect, we make buying technology for education simple and cost-effective. Whether you need Chromebooks, laptops, or iPads for students and staff, we provide trusted advice, competitive pricing, and fully managed setup services. Our team ensures every device is configured for safe and effective classroom use, meeting DfE recommendations and safeguarding standards. We also help schools choose the best platforms for their curriculum, ensuring compatibility with Google Workspace for Education or Microsoft 365 environments.

Beyond student devices, we supply and install a full range of classroom technology, including projectors, interactive smart TVs, and digital displays that enhance teaching and learning. From selecting the right equipment to providing installation and ongoing support, we take care of the entire process so your staff can focus on education while we handle the IT.

Supporting Both Google and Microsoft School Platforms

ITHelpDirect supports both Google Workspace for Education and Microsoft 365 environments, giving schools the flexibility to choose the platform that best fits their teaching and learning needs. Our team handles setup, migration, and ongoing management ensuring secure access, smooth collaboration, and reliable performance across all devices. Whether your school uses Gmail and Google Classroom or Outlook and Microsoft Teams, we provide expert guidance, safeguarding compliance, and dependable support to keep your digital classrooms running seamlessly.

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Email Account Sync from MIS (e.g., SIMS)

We streamline account management by automatically syncing staff and student email accounts directly from your MIS platform such as SIMS. This ensures every user is always up to date, reducing manual admin work and maintaining accurate access control across your systems.

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Full Tenancy Management

Our team provides complete management of your Microsoft 365 or Google Workspace tenancy. From user permissions and security policies to backups and compliance, we ensure your digital environment runs efficiently and securely so you can focus on teaching and operations, not admin.

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Cloud Storage Solutions

We help you make the most of cloud storage platforms like SharePoint, OneDrive, and Google Drive. Our experts handle configuration, permissions, and data organisation to create a safe, structured, and collaborative space for your staff and students to work and share resources with confidence.

Onsite and Remote Support

ITHelpDirect offers flexible support options to keep your systems running wherever you are. Our remote support allows us to resolve most issues quickly and efficiently without disrupting your day, while our onsite engineers are available when hands-on assistance is needed. Whether it’s setting up new equipment, fixing network issues, or maintaining critical systems, we deliver the same fast, professional service both onsite and remotely ensuring minimal downtime and maximum productivity.

Multi Academy Trust Schools (MATs)

Multi-Academy Trusts (MATs) rely on consistent, scalable IT solutions that support collaboration, efficiency, and security across multiple schools. At ITHelpDirect, we understand the unique challenges MATs face from centralised management of devices and networks to ensuring uniform safeguarding and compliance across all sites. Our team delivers tailored IT strategies that simplify administration, enhance communication, and ensure every school benefits from the same high-quality standards of support and performance.

We provide centralised IT systems, allowing MAT leaders to monitor and manage their entire network infrastructure from one location. From shared cloud storage and Office 365/Google Workspace integrations to secure broadband and web filtering solutions, we help Trusts standardise technology while maintaining flexibility for individual schools’ needs. Our proactive approach ensures minimal downtime, improved data protection, and a smoother digital learning experience for staff and students alike.

With extensive experience in education IT, ITHelpDirect acts as a long-term technology partner for MATs, offering everything from procurement and network installations to cybersecurity, remote monitoring, and staff training. We build lasting relationships based on trust, transparency, and exceptional service helping MATs grow confidently with a reliable, future-proof IT foundation.

LgFL Digital Partners

As proud LGfL Digital Partners, ITHelpDirect works closely with the London Grid for Learning (LGfL) to deliver secure, high-quality IT and broadband solutions specifically designed for schools and educational trusts. LGfL is a not-for-profit organisation providing industry-leading digital services, safeguarding tools, and connectivity to thousands of schools across the UK. Through our partnership, we ensure every school benefits from enterprise-grade security, reliability, and educational value at a cost-effective price.

Our collaboration with LGfL allows us to provide schools with access to advanced safeguarding and compliance tools, including web filtering, online monitoring, and cybersecurity protection that meet DfE and Keeping Children Safe in Education (KCSIE) standards. These systems are continuously updated to reflect the latest government guidance and threat intelligence, ensuring that both staff and pupils remain safe online while maintaining smooth, unrestricted access to learning resources.

By integrating LGfL’s secure infrastructure with ITHelpDirect’s proactive IT support, schools gain a complete, managed solution that covers everything from broadband and network setup to cloud access and digital safeguarding. Together, we deliver technology that empowers education keeping schools compliant, connected, and confident in their digital future.