Primary schools
We keep primary school IT simple, secure and dependable. From classroom devices and Wi-Fi to content filtering and responsive support, we help staff make the most of technology for teaching and learning.
Secondary schools
Secondary schools need technology that can handle busy classrooms, specialist subjects and larger networks. We manage your networks, servers, cybersecurity and cloud services, helping staff and pupils access the systems they need throughout the school day.
Independent schools
We tailor our support to your school’s teaching, administration and communication needs. With reliable infrastructure, carefully selected hardware and ongoing maintenance, we help you plan technology improvements around your priorities and budget.
ITHelpDirect provides fully DfE-compliant IT systems built to align with the latest education technology and security frameworks. We ensure all infrastructure, software, and processes follow Department for Education (DfE) requirements, giving schools confidence that their technology environment meets regulatory and operational expectations.
Our systems are developed with a strong focus on safeguarding and data protection, meeting the Keeping Children Safe in Education (KCSIE) standards. This includes secure network configurations, robust access controls, encrypted communications, and proactive monitoring to protect both staff and students across all platforms.
By partnering with ITHelpDirect, schools gain a technology environment designed for safety, compliance, and reliability. We integrate safeguarding measures, filtering, and monitoring tools that support compliance while ensuring a smooth, productive learning experience for students and educators alike.
Whether you’re replacing a few devices or upgrading an entire ICT suite, we help you choose equipment that suits your pupils, staff and budget. We supply Chromebooks, laptops, iPads and desktops, with competitive pricing and straightforward advice on the specifications you need.
We also supply and install projectors, interactive displays and other classroom technology. Our team handles configuration and deployment around your existing systems, including Google Workspace for Education and Microsoft 365, with ongoing technical support after installation.
We support Google Workspace for Education and Microsoft 365, helping schools get more from their email, teaching and collaboration tools. From setup and migration to ongoing management, we help staff and pupils work together securely, whether they use Google Classroom, Microsoft Teams or both.
We synchronise staff and pupil account information from supported school management information systems (MIS), such as SIMS. Automated updates reduce manual administration and help keep email accounts aligned with your school’s records.
We manage users, permissions and security settings across your Google Workspace or Microsoft 365 environment. Our team handles configuration changes and troubleshooting, helping you maintain consistent settings and dependable access to the tools your school uses.
From SharePoint and OneDrive to Google Drive, we organise cloud storage around your school’s needs. We configure permissions and sharing settings so staff and pupils can find resources easily and share them with the right people.
When IT problems interrupt the school day, we’re here to help. Our remote team assists with everyday issues, from login problems to software faults, while onsite engineers handle equipment repairs, network troubleshooting and installations that need hands-on attention.
We plan maintenance and upgrades around your school’s timetable to help minimise disruption. With clear communication and practical support, we help teachers, school leaders and administrative staff get back to work.
We help multi-academy trusts (MATs) build a consistent approach to IT across their schools. By bringing together support, systems and planning, we make technology easier to manage while allowing for each school’s individual needs.
From centralised device and network management to Microsoft 365, Google Workspace and shared storage, we help staff collaborate and access the resources they need. Our team works with trust leaders to coordinate security settings, access permissions and content filtering across sites.
Whether you’re upgrading infrastructure, replacing classroom equipment or welcoming a new school into the trust, we plan projects around your priorities and budgets. With hardware procurement, installation and ongoing support from one team, we help you maintain existing systems and prepare for future growth.
As an LGfL Digital Transformation Partner, we help schools, academies and trusts get more from their broadband, cybersecurity and digital services. We combine LGfL’s technology with our practical IT support to keep your school connected and its systems running reliably.
From secure network setup to web filtering and online monitoring, we configure services around your school’s needs. Working alongside school leaders and safeguarding staff, we help strengthen online protection and support the technical measures behind DfE standards and Keeping Children Safe in Education (KCSIE) expectations.
Whether you’re moving to LGfL or already using its services, our team helps with setup, troubleshooting and ongoing management. We also help you make better use of the tools and resources available through your subscription, supporting teaching, administration and your school’s wider IT priorities.