At ITHelpDirect Ltd, we have over 15 years of experience delivering reliable IT support and services to small, medium, and large businesses, as well as schools and educational institutions. Based in Essex, we proudly support clients across the South East and London, offering expert, proactive IT solutions tailored to meet your unique needs.
As a Managed Service Provider (MSP), we go beyond traditional IT support. We provide a complete, fully managed IT service, ensuring your infrastructure operates smoothly, securely, and efficiently, with minimal downtime and disruption to your day-to-day operations.
ITHelpDirect has always been a top provider of IT support and solutions. We offer primary and secondary schools a large variety of services gained from years of experience directly working with schools. We personally ensure that your school's IT infrastructure is operating to the best standard to guarantee both students and teachers are able to seamlessly begin each day without obstruction.
We strive to always be there for our schools and provide support rounds to fix issues on a regular basis onsite and in a personal manner as well as making sure we are contactable at any time for quick solutions and ease of mind.
Solving school issues is a top priority of ours and we make sure to implement preemptive decisions to minimise possible problems that may occur in future. This removes the potential of long-term problems or any system downtime so all departments can complete their roles without hindrance.
We also provide you with remote access support to quickly solve and fix issues as soon as they flag on our system. We can then provide complicated solutions from anywhere in the UK at any time. As your IT support we can either inherit full control of your IT or we can work in cooperation providing adaptability around your current onsite IT teams.
Our solutions provide all the necessary functionality they need to run on a day-to-day basis with software and hardware installations being available to upgrade your current system infrastructure. The technology we provide and install improves functionality, productivity, and proficiency. These resources will improve school efficiency increasing the staff’s capability to work such as by providing learning alternatives and new ease-of-access solutions.Teachers and staff will be provided with the materials they need to create an influential learning and work environment.
Choose support based on what you feel you need and what you are comfortable with and we will adapt around you by applying our flexible time management and customisable levels of support. Warranties are also available for all devices we install, ensuring you get exactly what you are promised, a long reliable service.
We also provide schools with advanced administration software to assist teacher’s performance throughout the day. By integrating SIMS into your system, a long list of new resources and features becomes available to your staff.
SIMS provide all of the essentials such as registers, timetables and planners as well as more advanced tools such as graphs and diagrams, dynamic grouping, and data comparisons. The powerful tools provided make tracking progress within a school simple and effective.
Complete School & Business IT Support, Nationwide Coverage
