Email Solutions

We are able to provide a range of support packages that fit your needs, whether you’re looking for simple hosted email or a more complete package of Office products. From fully managed services to simple pay-as-you-go support, you can be sure that we’re with you every step of the way.

Microsoft Exchange

The All in One Email Solution

Microsoft Exchange is an email management system which comes as a core service in the Office 365 package. It allows employees and students to have their own bespoke internal email address allowing for quick communication and transfer of data. Emails can be monitored and filtered to ensure safety and security online and within your own network preventing malicious messages, spam, and viruses.

Microsoft 365 

Certified Microsoft Partner
We’re a certified Microsoft Office 365 partner, equipped with the knowledge and experience to sell and support the full suite of Microsoft Office 365 solutions, from fully cloud-based small business solutions to enterprise-grade hybrid options. Microsoft Office 365 and ITHelpDirect allow you to concentrate on running your business, safe in the knowledge that your office applications will be up and running, wherever and whenever you need them.


Collaborate, Create, Succeed.
Microsoft Office 365 promises to change the way employees communicate and collaborate. Send emails; create, access, and store documents, update calendars and contacts on the go; and sync work to any device. With a securely hosted Microsoft Office 365 solution, your staff are always in touch with the office – able to access business documents from a smartphone, tablet, or browser, wherever they are. You never need to worry about upgrading: whether you want pure cloud or synchronising desktop applications, you’ll always have the latest version.


Intuitive & Easy To Use
Perhaps the greatest advantage of Microsoft Office 365 is its familiarity: there’s no need to re-train staff to bring them up to speed with new software. Microsoft Office 365 means that your team still has their familiar Microsoft Office programs on the desktop, with streamlined mobile and browser versions on their devices to keep them working on the move.

Benefits of our Email Solution

Protect Sensitive Data
Keep your organisation safe from users mistakenly sending sensitive information to unauthorized people. The new Exchange Data Loss Prevention features identify, monitor, and protect sensitive data through deep content analysis.


Decrease Time Managing Messaging Systems While Maintaining Control
Manage powerful capabilities including DLP, apps for Outlook, and site mailboxes from the Exchange Administration Center – a single, easy-to-use, web-based administration interface. Role-based access control empowers your helpdesk and specialist users to perform specific tasks which are surfaced appropriately in the Exchange Administration Center – without requiring full administrative permissions. This streamlined and intuitive experience helps you manage Exchange efficiently, delegate tasks, and focus on driving your business forward.


Enable Users to Collaborate on Projects and Share Information Easily
Make it easier for your users to manage team and project communications. Allow users to see old communications on a project as soon as they join, have access to the current versions of their team documents, and access that information from within Outlook. Your users will have powerful new tools to be productive in their teams and you will be able to manage information in the locations that this information was meant to be stored. Co-authoring, document storage and versioning is provided by SharePoint while messaging is handled by Exchange with a complete user experience within Outlook.


Keep Important Data in One Place
Empower your users with an in-place archive and large mailbox to allow them the flexibility to retain email in their primary mailbox, or to archive items. With flexible and powerful retention policies, you can take control of your storage and compliance demands – while keeping your users productive.


Eliminate Email Threats Before They Reach Your Network
Exchange actively protects your communications with built-in defenses against email threats. Multi-layered anti-spam filtering comes with continuous updates to help guard against increasingly sophisticated spam and phishing threats, while multiple anti-malware engines work to protect your email data from viruses.

Get In Touch

Need help? Give us a call today or contact us online by completing our contact form on our contact page.

Complete School & Business IT Support in and around Essex

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