Telephone Services

Having a reliable phone system is paramount in modern business. We provide a full range of options tailored to your needs. Choose from a dedicated analogue (ISDN line) or try the new standard of VoIP (also known as SIP).

We are resellers of both cloud phone systems and onsite premise systems. Both have their advantages depending on the clients needs.

Take Control of your Phone System

We offer software VoIP phone systems that work with popular IP Phones and SIP trunks whether on-premise or in the cloud.

Offering a complete unified communications solution with advanced features that is simple, affordable, and flexible.We eliminate the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Get bespoke voicemail options so customers are effectively managed when dialling in. Voicemails messages can be sent directly to emails so no information is missed.

Huge Savings, Easy to Use and Fully Managed

We offer 16 sim calls and even larger installations for a one-off yearly price. You have complete freedom of where to install your PBX and which SIP trunks or IP phones to use – saving you thousands per year on your business phone system. Setup in minutes – in the cloud using our PBX Express tool or using the wizard for on-premise installs.

  • Plug and play with IP Phones, Gateways & SIP Trunks
  • No per extension licensing
  • Save thousands on phone calls with your choice of SIP Trunk
  • Get your hands on your PBX licence for up to 16 sim calls
  • Remote dial-in for users working from home

Three Easy To Understand Options And Advice On Additional Extras

ITHelp Direct can do anything from simple smartphone set-up to 500 handsets in multiple locations with interconnectivity between sites. We can allow users to dial out from their home office on a dedicated business number and all our phone systems can be cloud hosted or on premise systems.

ISDN to SIP 2025 

Change is coming in 2025. All existing ISDN connections (traditional phone lines) will need to be replaced with IP networks (Internet). With up to a 78% reduction in costs compared to ISDN. Get ahead of the curve and start saving today.

Get In Touch

Need help? Give us a call today or contact us online by completing our contact form on our contact page.

Complete School & Business IT Support in and around Essex

Contact Info

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