Business IT Support

Business

IT

Support

At ITHelpDirect Ltd, we bring over 15 years of expertise in delivering professional IT support and managed services to businesses of all sizes. Based in Essex, we serve clients across London and the South East, providing proactive, results-driven IT solutions designed to align with your business goals and drive operational success.

As a Managed Service Provider (MSP), we focus on delivering comprehensive IT management that empowers your organisation to operate seamlessly and securely. Our approach ensures your IT infrastructure is reliable, optimised, and future-ready, enabling you to focus on core business activities without the distractions of downtime or technical inefficiencies.

Why Choose us?

Personal Service

We strive to provide a friendly and personalised service to all customers around the clock. IT Support is not a one-size-fits-all solution and we tailor all our solutions to your specific needs.

24/7 Monitoring

Full time supervision of your IT infrastructure. Our market leading monitoring software and agents will identify and solve any issues that arise before they become a problem.

UK Based
Remote support

Now more relevant than ever, we can effectively provide remote support for all users with the highest level of service.

Why Choose Us?

Rapid Response Time

IT issues can strike at any time and need to be solved quickly which is why we provide super fast responses. Rest assured any queries are answered as fast as possible.

Cutting Edge Security

Market leading Sophos Security software to protect your business from Ransomware, Malware, and all other cyber threats.

Advanced Reporting

Advanced reporting across your entire infrastructure giving you valuable information on how to save time and money. Effectively optimise your business IT.

What Our Clients Have to Say About Us

We love working with you too..

"Adam and his team have been nothing more than excellent. Not only is Adam on call 24/7 with any issues we have, he is constantly giving us suggestions on how to improve our business systems. And he has done exactly that. From start to finish IT Help Direct are the only IT company we are willing to do business with. Our trust in Adam and the team has been proven time and time again. If you need a well organised, friendly, reliable and very affordable IT Support company, then you don’t need to look any further."
Jan Walters
Ecommerce Manager, Alton Garden Centre