Microsoft
Email Solutions
Microsoft 365 Email Setup and Migration
ITHelpDirect makes moving to Microsoft 365 simple, secure, and stress-free. Whether you’re upgrading from an older email platform or setting up a brand-new environment, we manage the entire process to ensure zero downtime and complete data protection. From planning to post-migration support, our goal is to deliver a smooth transition so your organisation can start benefiting from modern, cloud-based communication right away.
- User Training & Support
- Security Configuration
- Post-Migration Optimisation
Save Money by Moving Your Microsoft Licences to Us
Switching your Microsoft licences to ITHelpDirect can help reduce costs and simplify management. As a Microsoft Partner, we offer competitive pricing, consolidated billing, and expert guidance to ensure you only pay for what you need. Our team reviews your current subscriptions, removes unused licences, and optimises your plan saving you money while keeping your systems fully compliant and supported.
Managed Exchange and Microsoft 365 Integration
ITHelpDirect ensures your Microsoft 365 and Exchange environments work seamlessly together across all devices and users. We configure, optimise, and manage your email systems to provide secure, unified communication for your organisation. From mailbox management to syncing calendars, contacts, and shared resources, we deliver a smooth, connected experience that enhances productivity and collaboration.
- Centralised management of mailboxes, permissions, and user access
- Full integration with Teams, OneDrive, and SharePoint
- Built-in security with encryption and multi-factor authentication
- Seamless email and calendar sync across all devices
- Custom user policies for efficient collaboration
- Continuous monitoring and optimisation for peak performance
Security and Data Protection
ITHelpDirect prioritises the safety of your email systems with enterprise-grade security and compliance controls. We protect your organisation from spam, phishing, and data breaches while ensuring all communication remains encrypted and compliant with industry standards. Our Microsoft 365 security framework keeps your users, data, and reputation protected — giving you complete confidence in every email sent or received.
Advanced Threat Protection
Real-time scanning blocks spam, malware, and phishing attempts before they reach your inbox.
Data Encryption and Compliance
End-to-end encryption and compliance with GDPR, HIPAA, and DfE regulations ensure your data stays private and protected.
Access Control and Monitoring
Role-based permissions and activity tracking prevent unauthorised access and maintain complete visibility over your email environment.
Certified Microsoft Partner
As a Microsoft Partner, ITHelpDirect delivers trusted, fully supported solutions built on Microsoft’s industry-leading technology. Our partnership gives us access to the latest tools, updates, and resources directly from Microsoft ensuring every system we deploy is secure, reliable, and future-ready.
We specialise in Microsoft 365, Exchange, and cloud services, providing expert implementation, integration, and management tailored to your organisation’s needs. Working with a certified partner means your IT environment is configured to best practices, backed by priority support, and aligned with Microsoft’s highest standards for performance and security.
Email Backup and Recovery
ITHelpDirect ensures your email data is always protected, recoverable, and compliant with your organisation’s security policies. Our Email Backup and Recovery solutions for Microsoft 365 safeguard your entire mailbox including emails, attachments, contacts, and calendars from accidental deletion, corruption, or ransomware attacks.
We provide automated, daily backups stored securely in UK-based data centres with full encryption and retention controls. When data loss occurs, our system allows quick and precise recovery whether you need a single email, a full mailbox, or multiple users restored. With ITHelpDirect managing your backups, you can communicate confidently knowing your critical information is always safe and recoverable.
Automated Daily Backups
Ransomware Protection
Fully Managed Service
Why Choose ITHelpDirect
ITHelpDirect combines technical expertise, reliable support, and a customer-first approach to deliver secure, efficient Microsoft 365 solutions. As a certified Microsoft Partner, we manage everything from setup to ongoing maintenance, ensuring your email system runs flawlessly. With proactive monitoring, responsive support, and transparent communication, we provide the confidence and reliability your organisation needs to stay connected and protected.
Microsoft Expertise
As a certified Microsoft Partner, we provide deep product knowledge, proven migration experience, and ongoing support that ensures your Microsoft 365 environment performs at its best.
End-to-End Management
From setup and integration to security, backups, and optimisation, we handle every aspect of your email systems so you can focus on running your organisation, not managing IT.
Reliable, Personal Support
Our UK-based team delivers responsive, friendly service with regular reviews and honest advice, ensuring your email system remains secure, efficient, and aligned with your goals.