Protecting critical data is essential to keeping your organisation running. ITHelpDirect provides fully managed backup solutions that keep your files, systems and applications secure and recoverable. Automated backups, encryption and continuous monitoring help protect against hardware failure, accidental deletion, cyberattacks and unexpected disruption.
We manage the complete process, from initial setup and retention policies to monitoring and recovery. If data is lost or a system becomes unavailable, our team can restore your information quickly and minimise downtime—giving you confidence that your essential data remains protected and accessible when needed.
ITHelpDirect provides reliable, fully managed backup solutions for Microsoft 365, onsite servers and cloud environments. With automated backups, secure storage and continuous monitoring, we help keep your data protected and readily recoverable when needed.
Microsoft 365 & SharePoint Backup
Protect important emails, files and documents across Exchange, OneDrive and SharePoint. Automated backups help ensure your Microsoft 365 data can be quickly recovered following accidental deletion, data corruption or a cyberattack.
Server & Infrastructure Backup
Safeguard physical and virtual servers with secure, automated backups tailored to your environment. Our solutions support full-system restoration and rapid recovery following hardware failure, data corruption or unexpected downtime.
Fully Managed Backup and recovery
From initial setup and scheduling to monitoring and recovery testing, our engineers manage the complete backup process. We help ensure your backups remain secure, up to date and ready to restore whenever they are required.
We use a hybrid backup approach that combines fast onsite recovery with secure offsite cloud storage. Our onsite backups allow us to restore deleted or damaged files quickly, while encrypted offsite copies protect your organisation against hardware failure, cyberattacks, fire and other major incidents. We store offsite data in UK-based, ISO-certified data centres, keeping your information secure, compliant and accessible.
We provide comprehensive backup protection for both virtual machines and physical servers. Rather than backing up individual files, we capture complete system images so entire machines can be restored quickly to existing hardware, replacement equipment or a cloud environment. Whether you use VMware, Hyper-V, physical servers or a mixed setup, we keep every system protected and ready for recovery.
ITHelpDirect provides secure, automated backups for Microsoft 365 and Google Workspace, protecting your emails, files and collaboration data against accidental deletion, ransomware and data corruption. This includes Exchange Online, SharePoint, OneDrive, Teams, Google Drive and Gmail.
Our backups run automatically in the background and create multiple recovery points throughout the day. Whether you need to recover one email, individual files or an entire user account, we make it quick and straightforward to restore your data and keep your organisation running.
Our solutions run automatically in the background, capturing multiple restore points each day and storing data securely in UK-based, compliant data centres. With fast recovery options and granular restore capabilities, we make it easy to retrieve individual files, emails, or entire accounts when needed keeping your business or school productive and fully protected in the cloud.
Backing up your data is only part of being prepared. We create tailored disaster recovery and business continuity plans to help your organisation keep operating during disruption and recover quickly afterwards. By documenting recovery procedures, testing restoration processes and planning for different scenarios, we minimise downtime and make sure your team knows exactly what to do.
We create practical recovery plans covering your critical systems, data, people and day-to-day operations.
If data loss or disruption occurs, we restore essential systems securely and efficiently to minimise downtime.
We regularly test and review your recovery processes, helping ensure your organisation remains prepared for unexpected incidents.
We build data protection into every backup solution we provide. Your data is encrypted during transfer and while stored, held securely in UK-based, ISO-certified data centres and monitored to ensure its integrity. We also use strict access controls and role-based permissions, helping schools and businesses meet their data protection and compliance responsibilities.
Our backup systems are fully managed and monitored 24/7. We perform regular integrity checks, test restores, and track every backup cycle to ensure complete reliability. Our proactive reporting keeps you informed, while our support team resolves issues before they become risks. With ITHelpDirect managing your backups, you get guaranteed consistency, compliance, and rapid recovery whenever needed.
